Status Update – Friday, March 20, 2020: Yesterday, March 19, 2020, Governor Doug Ducey of Arizona announced an executive order stating that “all non-essential or elective surgeries, including elective dental surgeries that utilize personal protective equipment or ventilators shall not be performed at any licensed healthcare facility or by any licensed healthcare provider in the State of Arizona.” The executive order is in effect from March 21st and shall remain in effect until further notice. In response to the governor’s order, we will be extending our voluntary suspension of elective surgeries to comply with the governor’s mandate. Our suspension of non-emergent clinical visits in our offices will continue until April 6th. Should your eyecare needs require our immediate attention, you may contact us at (480) 372-2616. Please visit our website at www.eyeinstituteaz.com for the latest information on our status and additional guidance on our response to this health crisis.
Swagel Wootton Eye Institute is adopting protocols in all of our offices to proactively address the risks associated with COVID-19. Our goal is to maintain patient care for those who seek treatment while maintaining patient and staff safety. We have adopted specific protocols as outlined by both the Center for Disease Control and the World Health Organization.
We are committed to the safety of our community, our staff and our patients. Here is what you can expect when you visit Swagel Wootton Eye Institute.
Check In: Mandatory Handwashing & Sanitizer
Upon entry to our offices, all patients and staff who enter the building are required to wash/sanitize their hands thoroughly. Our offices have ready access to hand sanitizers for the frequent use of patients, office staff, and caregivers.
We’re screening all patients to check for history and symptoms that might indicate the presence of COVID-19. This is occurring through our phone representatives when a patient calls to schedule an appointment and when patient’s check-in at our front desk on their date of service.
Check in Symptomatic Screening: Procedure & Reschedule
All patients will be required to verify, and will be screened upon check in, that they have been symptom free for the past 14 days. Any patient who has experienced symptoms associated with COVID-19 within the past 14 days will be required to reschedule their appointment and urged to stay home to prevent possible virus spread. Symptoms to watch for, and included in our check in screening: cough, fever, and shortness of breath. If you are unsure, reschedule. Patient’s temperature will be taken at check in. Any patient who holds a temperature of 99 degrees Fahrenheit or above will be asked to reschedule their appointment.
Office Cleaning: Virus Killing Sanitation
Throughout the day, our office is being cleaned, sanitized, and disinfected. Frequently touched surfaces such as door handles, countertops, payment processing points, are thoroughly cleaned and sanitized on a regular schedule. We are following Center for Disease Control guidance, using cleaning products designed to kill virus germs.
Medical Staff: Additional Training & Protocol
Our medical staff have all received additional briefing, training and have implemented protocols per the Center for Disease Control (CDC) and World Health Organization (WHO).Our staff has access to proper supplies to provide maximum safety to our patients. This includes masks, gloves, hand sanitizer, and extra time to follow protocol safely and effectively.
Resources – What Can Patients Do?
All patients are encouraged to follow CDC guidelines, including hand washing, using hand sanitizer, frequent cleaning of often used surfaces and social distancing. For additional resources, please visit:
Center for Disease Control COVID-19
We value you and your family! Thank you for doing your part by following the CDC recommendations and those set forth by Swagel Wootton Eye Institute.